Care out Loud
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We rely on referrals from faculty, staff and other members of the Emerson community to identify students who need support.? You don't need to worry alone!
When you share a concern it is routed to the right office to look at the concern and address it individually.? After you report, follow up is done that makes sens for the situation, while being consistent with responses to other concerns.? We may:
- Connect with you as the reporter
- Outreach to the student
- Contact other faculty & staff for info
- Assess the whole picture to determine how best to support the student
- Coordinate resources and services to address student needs
Emerson Counseling and Psychological Services (ECAPS) is a free resource that students can use to talk to a professional.? ECAPS?also has an after hours line which allows students to talk to someone over the phone anytime the office is closed - even at 3am!
To make an appointment or to reach the after hours line call 617-824-8595
For more information about ECAPS?as well as self-service mental health resources visit the?ECAPS?website
Managing finances can be tough for college students, but Emerson has a number of resources that can help.? You can refer students to:
- Money Matters?- Emerson's financial education program
- Billing and Student Accounts?- Information on your Emerson bill, dates and deadlines and more
- Financial Aid?- Information about financial aid resources available
- Student Success - The office has a food pantry that has free non-perishable food for students in need?and the Student Assistance Fund which helps students with indirect costs of attendance at Emerson such as books, personal items, food, etc.
Emerson College is committed to providing qualified students with disabilities equal access to the College’s programs, activities, and services.? You may have received a letter regarding an accommodation for a student, or have questions about how best to work with an accommodation.? Contact the?Student Accessibility Services Office?for more information!
Worried about a student?
Below are a few things to keep in mind when someone comes to you:
Take a break from what you are doing to focus solely on the student and simply listen to what is being shared.
Talking in private if possible will likely be more comfortable!
Clarify what the the student is sharing with open ended questions. ?Start questions with words such as:?why, how, what, describe, tell me about..., or what do you think about.... ?The phrase "tell me about" does not begin a question but is a great option too!
Explore with the student options for getting assistance (e.g. meeting with the Director of Student Care and Support, scheduling an appointment at ECAPS, etc).
Express interest, care, and concern. ?Its important that the student feels what they are sharing is important!
Its ok to acknowledge the limits of your skills and training!?There are others who are trained to deal with what the student is sharing. Communicate your limits and offer to help students get connected to those who can help. ?If appropriate, you may want to walk?the student to ECAPS, Student Care and Support or another resource where one of the professional staff can quickly assist.
In addition, it's important to be upfront about your confidentiality limitations.?If students share that they are thinking about harming themselves or others, you need to get others involved. For Emerson community members who are Campus Security Authorities, reports of sexual assault, harassment or discrimination must be reported.
Take comments about suicide, violence, or harm to self or others seriously. Call ECPD (617-824-8888) or 911 immediately, or ask someone around you to call while you stay with the student.